Why can the price change after some time?
Prices for drugs change with time. It depends on the manufacturer’s policy and changes in the market or exchange rates.
How much time does the shipment take?
Usually, the shipment can take 2 to 4 weeks, depending on the difficulty and specificity of your order.
What payment methods are applied?
The most popular method is via a credit card, but on the ordering page, you will be offered several other payment ways. Please note, that there can be specific order fees.
What is the company’s return and cancellation policy?
Because we want to provide safe and right service for all our customers and all our products are officially licensed, we accept returns within 24 hours. Therefore, we advise you to check multiple times when making your order, so everything will be correct and there won’t be any difficulties.
What if I am unable to find the medication I am looking for?
You can find a full list of the drugs available on our website by using the search bar. If it happens so the medication you are looking for is not present, you can contact us +1 (888) 560 0430 and we will try to find a solution for you.
What are generic drugs?
Generic drugs are similar to brand-name drugs. They carry the same characteristics, quality, and strength.
Are generic drugs safe?
Yes. Generic drugs undergo the same inspection as any other medication. All of them have to be FDA-approved to sell in pharmacies.
Do generic drugs take longer to work?
No. Generic drugs have the same qualities as the brand-name ones, so it takes the same time to work for them as for brand-name medication.
Do you ship medication internationally?
Yes. 1 Life Pharmacy works with a list of approved countries, and if you can see your location there, it means that you can order a shipment from our company. There can be a shipment fee, different for every country, so please consider that, before checking out.
What can be the price for shipment?
There is a $10 or $30 US shipping fee per patient. Additional fees might apply depending on what type of order you have.
How much money can be possibly saved?
Generic drugs are considered to be less expensive, than brand-named ones. Our customers can have a 30-70% discount on their medication. Such bonuses allow you to save up several hundred dollars per visit.
What if I have questions about customer service?
We provide online customer service, that works seven days a week on an established schedule. You can contact us via [email protected] or call +1 (888) 560 0430 if you have any questions related to your experience on the website.
How does 1 Life Pharmacy use personal information?
Your personal information is used only in the ways described in our Privacy Policy. We do not share, disclose, or trade any personal data. No information can be collected without the individual’s consent. Your personal information helps us improve the service our company wants to provide to you.